Returns & Exchanges

At CRBN PAINTBALL, we stand behind the quality of our high-performance gear and offer a 30-day return policy for unused items in their original packaging. We are committed to ensuring you have the right equipment for your game with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unused items in their original technical packaging, ensuring all tags and protective films remain intact.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the gear for quality assurance, your refund or exchange will be processed within 5-7 business days.